Privacy policy

Effective Date: February 2026

Dr. Good Deed (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy (“Policy”). This Policy explains how we collect, use, disclose, and safeguard information when you visit https://drgooddeed.com/ (the “Website”) or use our services, including teleconsultations, newsletter subscriptions, and the purchase of digital products.

By accessing or using our Website or services, you agree to the terms of this Privacy Policy.

1. Information we collect

1.1 Information You Voluntarily Provide

We may collect personal information that you voluntarily provide, including:

Contact Information: such as your email address when you subscribe to our newsletter or contact us.
Teleconsultation-Related Information: limited information necessary to facilitate teleconsultations. We do not require users to submit detailed medical records through the Website unless explicitly requested during a consultation.
Communications: information you provide when you contact us via email or other communication channels.

1.2 Payment Information

We sell doctor-authored e-books through third-party payment processors. Payments are handled externally via Razorpay.
We do not collect, store, or process your credit/debit card details or banking information. All payment data is governed by Razorpay’s own privacy and security practices.

1.3 Information Automatically Collected

When you access the Website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Pages visited and time spent
Referring URLs

This data is used for analytics, security, and Website performance optimization.

2. Cookies and tracking technologies

We may use cookies or similar technologies to enhance user experience, analyze traffic, and improve Website functionality. Cookies do not give us access to your device or personal data beyond what you choose to share.

You may disable cookies through your browser settings; however, some Website features may not function properly.

3. How we use your information

We may use collected information to:

Provide and manage teleconsultation services
Deliver newsletters and informational communications
Respond to inquiries and provide customer support
Process ebook purchases through third-party providers
Improve Website functionality and content
Maintain security, prevent fraud, and comply with legal obligations

We do not sell or rent your personal information.

4. Disclosure of information

We may share information only in the following circumstances:

Service Providers: Trusted third parties who assist in operating the Website or delivering services (e.g., email delivery platforms, payment gateways).
Legal Compliance: If required by law, regulation, subpoena, or governmental request.
Business Protection: To protect our rights, safety, property, or users.

All third parties are required to maintain appropriate confidentiality and security measures.

5. Teleconsultation Disclaimer

Teleconsultations are provided for general informational and advisory purposes. Information shared during consultations is treated as confidential but is not intended to replace in-person medical diagnosis or emergency care.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge and accept this risk.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

8. International Users

We operate globally, including users from the United States, India, and other countries. By using the Website, you consent to the transfer, storage, and processing of your information in jurisdictions that may have different data protection laws than your country of residence.

9. Children’s Policy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is discovered, it will be deleted promptly.

10. Your Privacy Right

Depending on your location, you may have the right to:

Access personal information we hold about you
Request correction or deletion of your information
Withdraw consent for marketing communications

To exercise your rights, contact us using the details below.

11. Third Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.

12. Changes to this Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised Policy.